Mardin, Turkey

Şatana Family House / Old PTT Building

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Ticket Paid entrance
Hours Visitor reviews indicate opening hours…
Duration 20-40 minutes…
Getting there Located on Cumhuriyet Avenue…
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The Şatana Family House is a historic mansion in Mardin built in 1890 by Armenian architect Sarkis Lole. Renowned for its ornate stonework, it currently serves as a practice hotel operated by Artuklu University.

The Şatana Family House was built in 1890 by the renowned Armenian architect Sarkis Lole for the Şatanas, one of Mardin's prominent families. Located on Cumhuriyet Avenue, directly across from the Şehidiye Mosque, it is considered one of the finest examples of Mardin's civil architecture, featuring detailed ashlar stonework and star motifs on its façade. Used as a PTT (post office) building from 1950 onwards, locals still refer to it as the "old PTT building."

Today, the building is operated by Artuklu University as a tourism application hotel. The central stone staircase and the spacious courtyard terrace are the most photographed spots among visitors. The terrace offers uninterrupted panoramic views of the Mardin plain. While you can visit the outer courtyard freely, keep parking in mind: some visitor reviews report issues, so it is recommended to leave your vehicle in a nearby paid parking lot.

Guest reviews for staying at the hotel are mixed. While some praise its central location and historic atmosphere, others mention concerns regarding room cleanliness and bathroom layout. However, if you are only visiting to admire the architecture and the terrace, these issues won't affect your experience, as exploring the exterior is a delightful experience on its own. A note for TV show enthusiasts: the building was also used as a filming location for the popular Turkish series "Sıla".

The Story of the Şatana Family House

The building was constructed in 1890 by Armenian architect Sarkis Lole for the Şatanas, a prominent family in Mardin. The ashlar stonework decorations and star motifs on the façade reflect the characteristic features of Mardin's civil architecture from that era. Starting in 1950, the building was used as a PTT (post office) building, becoming well known by this name throughout the city. Today, it has been transferred to Artuklu University and functions as a tourism practice hotel.

How to Get There

While exploring Mardin's historic center, simply follow the main avenue—no extra directions are needed. It is within walking distance of other major historic landmarks in the city center, such as the Kasımiye Madrasa and the Grand Mosque (Ulu Camii).

Best Spots for Photography

The stone staircase in the center of the building is one of the favorite shots among visitors. The spacious terrace in the courtyard stands out with its spectacular panoramic view overlooking the Mardin plain. Photos taken in the afternoon when the light hits the landscape turn out particularly vivid. The fine stonework on the façade is also great for close-up detail shots.

Things to Know Before You Visit

The building does not have its own parking facility, so you will need to leave your car in a nearby paid parking lot. Visiting the outer courtyard and terrace is an experience independent of the hotel: nothing prevents visitors from entering just to take photos or admire the building from outside. However, if you are planning to stay at the hotel, keep in mind the guest feedback regarding room cleanliness and bathroom setups.

Location in the City Center

Cumhuriyet Avenue is considered Mardin's main tourist artery. From the Şatana Family House, you can quickly reach the Şehidiye Mosque, Grand Mosque, and the historic bazaar area on foot. Consequently, the building is usually visited as part of a walking tour through the center rather than a standalone destination.

Use as a Hotel

The building currently operates as a tourism application hotel under Artuklu University. Guest reviews vary: some praise its central location and authentic historic feel, while others report issues with room cleanliness, bathroom design, and heating. If you plan to stay, checking recent guest reviews beforehand will be helpful.

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FAQ

The building is named after the Şatanas, one of Mardin's prominent families, for whom Armenian architect Sarkis Lole built the mansion in 1890. It is also known as the 'old PTT building' because it served as a post office after 1950.

The building is operated by Artuklu University as a tourism application hotel. A section of the building also functions as a cafe.

Yes, visitors can explore the courtyard and terrace areas outside the guest rooms. According to visitor reviews, a small entrance fee is charged, usually payable by card.

No, the building does not have its own parking lot. You will need to use nearby paid parking facilities.

According to visitor reviews, the building served as one of the filming locations for the popular Turkish TV series 'Sıla'.

It is located on Cumhuriyet Avenue, directly opposite the Şehidiye Mosque, within easy walking distance of other historical attractions in central Mardin.

According to visitor reviews, an entrance fee of around 20 TL is charged to visit the building/terrace, usually payable by card. Hotel accommodation rates vary.

Visitor reviews indicate opening hours between 10:30 and 18:30. Please verify with official sources before visiting.

Located on Cumhuriyet Avenue, right across from Şehidiye Mosque. It is easily accessible on foot following the main avenue, within walking distance of other historical sites in central Mardin.

20-40 minutes (for the outer courtyard and terrace tour)

Afternoon is best for photography when the sunlight illuminates the plain from the terrace. Spring and autumn offer milder weather for exploring comfortably without the heat.
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